November 2020

What if my house sells early?

By |November 19th, 2020||

Woohoo, congratulations! Pop the champagne! This is always a lovely compliment to us, because it means we must have done our job really well.     Can I get a refund, because the rental period is shorter? Unfortunately, there is no refund we can offer. The majority of the cost that you paid at the start is not for furniture hire, but for our styling service. Expenses like insurance, delivery and styling hours stay the same, regardless of the timeframe your house sells within. But we are absolutely stoked for you! Please let us know when it goes unconditional, so [...]

How long will I have the furniture for?

By |November 19th, 2020|, , |

Our standard hire period is 8 weeks (4 weeks paid + 4 weeks free) — and that’s intentional. Most homes go under contract within the first few weeks, and we often get the call to collect furniture around week 5 once the sale is unconditional. So while the hire period is technically 8 weeks, in most cases, the furniture is there until the contract goes unconditional — which often happens well before then.

Can I live in the house after you stage it?

By |November 19th, 2020|, , |

Yes, you absolutely can live in your home after it's staged — we call this integrated styling. Just let us know during your consultation so we can plan for it. Integrated styling means we incorporate some of your existing furniture (like your bed, TV unit, or dining table) into the styling so it still feels like your home — just elevated for sale. We’re fully insured to allow you to stay during the campaign — our furniture is covered for fire and theft, and you can use it as if it were your own (yes, even the beds!). Just note [...]

What about my furniture that will not be used for staging?

By |November 19th, 2020||

If you need, we can organise storage for you!   We have a discounted rate with National Storage that will be passed onto you (we do not take any commission on this). The storage unit will be transferred into your name and will accrue a monthly charge, which means you can keep your furniture stored for as long as you need. The average price of a 3x3 unit is $350/month, which includes insurance & cleaning fee.   We can pack, transport & move your furniture into the storage unit for you on the day of the install.   This invoice [...]

Can I use some of my own furniture?

By |November 19th, 2020||

Absolutely! This is what we call Integrated Styling. One of our stylists will review your existing furniture & accessories and identify which may be suitable for the style, theme and feel we are going for; to attract the maximum number of buyers.   We love Integrated Styling – it is a budget-friendly option and by incorporating your furniture, the finished style has a very homely and unique feel to it.

Can I choose the style?

By |November 19th, 2020||

Feel free to let us know if you have a certain style preference at the time of our initial conversation, we always try to take it into consideration. But ultimately, the style we choose is based on what works best for your home, in combination with the target audience, as well as what is available to us at the time of the install.

Do I need to be there for the install?

By |November 18th, 2020||

No, you don’t. In fact, we always advise homeowners to go and grab some breakfast or lunch, so when you come back you will be ‘wowed’ by the difference we made to your home and see it through the eyes of a potential buyer. The ‘wow factor’ is not quite the same when you see the whole process unfold, but you are of course more than welcome to stay, if you wish.

What happens during an install?

By |November 18th, 2020||

Organised chaos is what happens. No, we’re just kidding! But that is what many people describe it as. You can expect the majority of our Team to show up (usually 2 removalists and 2 stylists) and the whole process takes around 2 hours. In the first part, we bring in all the furniture (including artwork and décor) and then we let our stylists work their magic and put it all together.

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